Description Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.How you will contributeYou will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:Your specific process areaWorking in a shared service organizationBeing a good team player and influencing othersProcess design and mapping, and business requirement gathering experienceCommunicating effectively, applying interpersonal skills and taking initiativeQué debes saber acerca de esta posición:Formarás parte del equipo de Recursos Humanos en nuestra planta de Granollers.En nuestra planta de Granollers fabricamos galletas como Príncipe, Milka, Cadbury, entre otras) Qué ingredientes adicionales aportarás:Experiencia como HR GeneralistaDotes de comunicaciónGestión de StakeholdersCapacidad analítica y gestión de datosCapacidades OrganizativasTrabajo en equipoEducación / Titulaciones: Licenciatura/ Grado en: Económinas, Recursos Humanos, Relaciones Laborales, ADE o similarRequisitos específicos del puesto: Experiencia trabajando con SAPAlto nivel de InglésIdioma adicional (no requerido pero deseado)The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.No Relocation support availableBusiness Unit SummaryAt Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeRegularService Operations (Delivery)Global Business Services