Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.
Purpose of the role: As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate.
As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA.
You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.
Responsibilities Achieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly Manage a portfolio of assigned accounts to identify high potential prospects Educate customers on what we have to offer Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.
Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process Update and maintain prospect and customer data in (CRM database).
Manage leads, contacts, accounts, opportunities and activities in Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline Diligently document customers notes and deal details over the course of a customer's interaction (using ) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.
Requirements Based in Barcelona metropolitan area BA/BS degree OR equivalent practical experience Italian: C2 level Ability to speak and write English fluently and idiomatically Some experience in outbound sales, B2 B sales or business development, ideally in the IT industry Some understanding of cloud computing concepts, in particular Google Cloud Platform solutions Ability to connect business needs with adequate solutions, strong business acumen Strong interpersonal skills and a high level of integrity and professionalism Comfortable working against an assigned quota in a phone based environment General IT skills: essential computer skills to navigate efficiently a computer based job Desirable 1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations well Experience in cold calling and successfully managing a large portfolio of accounts and contacts Experience using Salesforce or other CRM platforms Able to identify key decision makers and relevant stakeholders in a business conversation Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious Understanding of local market and local business environment Benefits Full time position (39h per week, Monday to Friday) This is a Hybrid working model in Barcelona.
Salary: 21.012,69€ gross/year + up to 2.521,52€ gross/year in bonus Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) Permanent Contract A permanent presence of coaches who will facilitate your personal and professional development Established career path to grow within the project Continuous training and certifications within Google products Bi-weekly, monthly or quarterly contests Employment with the world's largest provider of contact center services Excellent work environment, great colleagues, social arrangements and personal development Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team Office location surrounded by the sea (, Barcelona, Spain)
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Italian Business Development Representative - Google Products, Barcelona
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Italian Business Development Representative - Google Products, Barcelona
Spain, Barcelona, Barcelona,
Modificado December 7, 2024
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Today, we are a company moved by the passion of more than 135,000 people who bring together the best practices and expansive knowledge from our presence in 49 countries around the world.
Worldwide leader, the Group operates about 98,000 agent workstations, with more than 135,000 employees across 250 contact centers in 49 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
Our passion is what led us to achieve the worldwide leadership in our market and it is also what helps our clients to achieve what once may seemed impossible: delivering outstanding customer experience at every single opportunity. This is only possible because our people are transforming passion into excellence.
In 2011, we were responsible for more than 1.5 billion customer interactions on behalf of our clients through several different services and channels. These interactions are supported by our unique people-focus, and our experienced and committed management team. This is backed up with a strong investment capacity and innovation culture to ensure we meet our clients and their customer’s needs. The result is a combination of strategies that cannot be duplicated.
Specialties
TP Care,
TP Technical Support,
TP Sales,
TP Rightshore,
TP Homebase,
TP ARM,
TP AVAN,
TP CCoD,
TP Face to Face