Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals.
Purpose of role: In this role, you will be the ambassador of the brand and will provide an excellent customer experience and satisfaction accompanying the future customer till the sale is concluded successfully having the opportunity of having a significant impact on the business.
You will strive for a positive customer experience by leading competent consultations in a target driven environment.
Responsibilities: Be responsible to conduct competent advice and sales discussions with pre-qualified customer leads. You will receive the lead from the marketing team. You will be responsible for the pre-sales processes and give a positive experience to the future client. You will carry out the sales processes and always have you main focus on the positive experience of the client Requirements Previous experience in pesales, sales and customer service in a multi-channel environment Excellent communication skills (both voice and written) Dutch: C2 level High level of self motivation to contribute to achieving the company targets Customer centric and problem solving Attention to detail and sales affinity and focus You have motivation and initiative to support the team in finding creative solutions Benefits 38,5h per week temporary contract, Monday to Sunday.
Shifts between 8am and 8pm Competitive salary Employment with the world's largest provider of contact center services Excellent work environment, great colleagues, social arrangements and personal development Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
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Dutch Customer Care And Sales Specialist, Barcelona
Free
Dutch Customer Care And Sales Specialist, Barcelona
Spain, Barcelona, Barcelona,
Modificado July 31, 2024
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Today, we are a company moved by the passion of more than 135,000 people who bring together the best practices and expansive knowledge from our presence in 49 countries around the world.
Worldwide leader, the Group operates about 98,000 agent workstations, with more than 135,000 employees across 250 contact centers in 49 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
Our passion is what led us to achieve the worldwide leadership in our market and it is also what helps our clients to achieve what once may seemed impossible: delivering outstanding customer experience at every single opportunity. This is only possible because our people are transforming passion into excellence.
In 2011, we were responsible for more than 1.5 billion customer interactions on behalf of our clients through several different services and channels. These interactions are supported by our unique people-focus, and our experienced and committed management team. This is backed up with a strong investment capacity and innovation culture to ensure we meet our clients and their customer’s needs. The result is a combination of strategies that cannot be duplicated.
Specialties
TP Care,
TP Technical Support,
TP Sales,
TP Rightshore,
TP Homebase,
TP ARM,
TP AVAN,
TP CCoD,
TP Face to Face