German Customer Care (Full and Part-Time Opportunities)
Join to apply for the German Customer Care (Full and Part-Time Opportunities) role at CPM International Contact Centre
German Customer Care (Full and Part-Time Opportunities)
5 days ago Be among the first 25 applicants
Join to apply for the German Customer Care (Full and Part-Time Opportunities) role at CPM International Contact Centre
Join CPM International, a vibrant marketing services company with a global presence in over 30 countries, as a German Customer Care representative! We focus on customer service, sales, and technical support solutions for a diverse range of clients worldwide. Whether you're seeking full-time or part-time opportunities, you'll be part of a dynamic team that values belonging, commitment, communication, creativity, curiosity, diversity, and drive.
Our multilingual environment is tailor-made for those who thrive on connecting with people and delivering exceptional customer experiences. If you're passionate about providing top-notch support and eager to make a difference, we want to hear from you!
Join CPM International, a vibrant marketing services company with a global presence in over 30 countries, as a German Customer Care representative! We focus on customer service, sales, and technical support solutions for a diverse range of clients worldwide. Whether you're seeking full-time or part-time opportunities, you'll be part of a dynamic team that values belonging, commitment, communication, creativity, curiosity, diversity, and drive.
Our multilingual environment is tailor-made for those who thrive on connecting with people and delivering exceptional customer experiences. If you're passionate about providing top-notch support and eager to make a difference, we want to hear from you!
Tasks
What’s your Mission?
Customer Advocate : Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.
Product Expert : Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.
Omnichannel Specialist : Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.
Problem Solver : Analyse customer issues, identify root causes, and proactively offer personalized solutions.
Brand Ambassador : Authentically represent the brand and its values in every interaction, fostering positive customer relationships.
Requirements
Your Experience, Our Future
Excellent Communication : Fluent in German with exceptional grammar and spelling.
Strong English Proficiency : Fluency in both written and spoken English
Customer-Centric Approach : A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding.
Strong Administrative & Analytical Skills : Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail.
Proactive Problem-Solving : A professional and proactive approach to identifying and resolving customer issues effectively.
Your Benefits Package
Start Date : June / July 2025.
Hours : 20 or 39 hours / week.
Contract : Temporary
Work Schedule : Monday to Friday.
Salary : €9.279 gross per year part-time and up to €23.000 full-time
Work Model : Hybrid (6 days per month at the office).
Training : 1-2 weeks of training from Monday to Friday - 9 : 00 am to 6 : 00 pm.
Career Growth : Ongoing training and development.
Well-being Support : Confidential counselling and resources.
Perks & Discounts : Exclusive offers and rewards.
Health Benefits : Discounted health insurance.
Skill Development : Linked In learning and certifications.
Let's chat about your future at CPM International!
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Manufacturing
Referrals increase your chances of interviewing at CPM International Contact Centre by 2x
Get notified about new Customer Care Professional jobs in Barcelona, Catalonia, Spain.
Administratiu / va Contact center Ref. S117-2025 Customer Service Representative Travel Retail Customer Service Representative (English - speaking) - On-site - Sport Clothing Industry AM03 Senior Associate, Global Customer Care, Spain Customer Service Representative (English - speaking) - On-site - Sport Clothing Industry AM03 Fashion Customer Service Representative - Italian market Customer Service Representative with High Level of English RECEPCIONISTA AUXILIAR ADMINISTRATIVO / A - BARCELONA Training Specialist (Customer Care Squad)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr

#J-18808-Ljbffr