Who we are CPM International has a global presence in over 30 countries.

We offer multilingual support in various languages tailor-made to the needs of our diverse markets.

We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International celebrates diversity! We welcome everyone & embrace unique styles.

Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.

Join us & contribute to a vibrant & innovative culture! What will you be doing? Providing an outstanding customer experience through every customer interaction  Handling telephone, email, and social media queries (where needed) and ensuring that all customer & client needs are met in a timely and professional manner  Dealing with queries regarding multiple brands and products (across several industries)  Constantly improving brand and product knowledge to deliver the highest quality of information to our customers  Embracing our company values and acting as a brand ambassador Requirements What skills & experience you’ll bring to us?  A fluent level of Nordic language with exceptional grammar and spelling skills  A high level of English (Both written and spoken)  A genuine passion for delivering outstanding customer service  Previous experience in a customer-facing role or a call centre environment would be a plus  Flexibility, adaptability, and ability to multi-task  Confidence and an enthusiastic telephone manner  Ability to deal with sensitive calls with empathy  Strong administrative skills with a keen eye for detail  A professional outlook and proactive approach to problem-solving  Strong team spirit and a "can do" attitude  Benefits What do we offer?  Start date: different start dates Contract: Temporary (1-month probation period)  Full or Part time (39 or 20 hours/week) Salary: competitive Paid bank holidays + 1 extra day in lieu  Hybrid Office work model: Training: Fully paid Office location: Barcelona (La Sagrera)  Other Benefits: Best-in-class people engagement activities and programs  Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment  Employee Assistance Program - Free, confidential, and impartial guidance and support  Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation  Option to sign-up for Discounted Private Health Insurance  Referral Program – Bring a friend and get a referral bonus  Access to Linked In specialised training & courses