Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
General Description
As a company whose mission is to be the most progressive and inclusive money transfer business in the world, we deliver highly reliable payment services to our customers. With a Payments Network over 600 K locations in 200 countries, we have adopted the identity of what it means to be multicultural and embody the idea of being family, no matter where we are. At Ria, you’ll be surrounded by colleagues from everywhere in the world, who are dedicated to each other and empowered to be creative and nurture “out of the box” solutions with a strong commitment to future growth ingrained in everything we do, from global expansion and partnerships to our persistent focus on the ultimate customer experience.
As a Delivery Manager, you will support the Network Ops team in the lifecycle of operations and network projects. For doing it so, you will have to work along with other functional areas worldwide such as I. T., Compliance, Legal, Finance, etc.
The Delivery Manager should have excellent people management skills and strong organizational skills.
Key Responsibilities
Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements.
Engage with stakeholders to understand business objectives, processes, challenges, and to ensure delivery of commitments.
Gather requirements analysis for a diverse portfolio of payment network projects, ensuring clarity and traceability throughout the project lifecycle.
Coordinate all aspects of the project from start to finish, including:
Creating and maintaining the project plan.
Clarifying business needs.
Identifying and resolving risks.
Communicating progress to stakeholders.
Overseeing the delivery of a high quality, successful, and on-time product launch.
Work with the different departments in Ria to establish cross-functional project plans.
Report on project status, risks, and outcomes. Revise the scope or schedule to ensure that project requirements can be met. Escalate issues as necessary.
Manage all project communications, ensuring effective exchange of project information and deliverables to stakeholders.
Serve as the expert for internal and operational processes required to plan, set up, configure, perform UAT, and launch iterations of our product throughout the life of the project.
Demonstrate passion to continually improve our processes and make our teams as successful as possible.
Leveraging problem solving and influencing skills to ensure project plans are delivered on intent.
Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
Skills and Abilities
Fluent in English
Strong communication and collaboration skills
Strong problem solving and influencing skills
Work experience achieving results with complex projects
Bachelor’s Degree
Certifications such as PMP, PRINCE2, or Agile/Scrum are considered an advantage for this role, though they are not mandatory.
Experience
At least 3-5 years of Project Management experience.
Prior experience in the financial services sector, payments, or digital transformation initiatives is highly desirable.
