Mapal Group is looking for a Project Manager!

The On-Boarding Project Manager is responsible for assigning and managing all customer implementation projects for the business. This role reports into the Project Management Office (PMO) Team Lead and as part of the PMO under the Onboarding Organisation, will orchestrate the Onboarding Consultants and members of other departments internally with each project to ensure maximum utilization and a high-quality customer experience.

Responsibilities:

This is a hands-on role requiring a highly self-motivated and solutions-oriented individual.
Coordinate internal resources for the flawless execution of projects.
Ensure that all projects are delivered on-time, within scope and within budget.
Ensure resource availability and allocation.
Develop a detailed project plan to monitor and track progress.
Manage changes to the project scope, schedule and costs using appropriate verification techniques.
Measure project performance using appropriate tools and techniques.
Report and escalate to management as needed.
Perform risk management to mitigate any risks.
Track and report on project performance, specifically to analyze successful completion and utilization rate.
Develop comprehensive project plans to be shared with clients as well as other team members.
Use and continually develop leadership skills.

Qualities/Requirements:

Proven working experience in project management.
Excellent client-facing and internal communication skills.
Solid organizational skills including attention to detail and multitasking skills.
Strong working knowledge of Microsoft Office 365 and Dynamics.
Knowledge in the project management tool Asana or experience in another project management software is highly desirable.
Project Management Professional (PMP) certification is a plus.
Bachelor's Degree in appropriate field of study or equivalent work experience.
Multi-lingual at business proficiency level is a requirement to be able to handle technical conversations (English, Spanish, French).

Skills:

Excellent oral and written communication skills.
Strong people skills. Ability to work well with a diverse multi-cultural environment.
Willingness to work flexible hours when required.
Ability to work independently or as part of a team and ability to take direction is a must.
Ability to cope with conflicting demands and prioritize and adapt in a rapid growth environment.

At Mapal Group, we are committed to diverse talent and equal opportunities at every stage of our selection processes, fostering an inclusive and fair environment for all.

With us you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer service will make us the clear new market leader in hospitality solutions for hotels, pubs, restaurants, and institutions. With the continued expansion of our business, we seek qualified candidates who share our vision, values, and commitment to superior customer service and market growth.

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