Overview:

Are you interested in joining a dynamic and international team of professionals to transform education? IE University

Business School

is looking for a

Program Operations Assistant

to join its team!

The

Program Operations Assistant

will handle back-office and clerical duties while providing essential support to internal stakeholders, including Program Management, Faculty, the Registrar’s Office, Planning, Publishing, IT, and more. This role is crucial in ensuring the smooth operation processes of the Business School academic programs.

Responsibilities:

Project Management:

Support short, medium, and long-term projects related to logistics, planning, and communication with various departments. This includes managing grade releases, syllabi, and other administrative matters.

Attention to Detail:

Handle sensitive information, including grades and ethics committee matters. Compile and organize student data and other program-related information with precision.

Problem-Solving:

Address concerns and queries from faculty and front-office colleagues. Resolve issues related to program management with quick and effective solutions.

Proficiency in Excel:

Utilize Excel for capturing and recording data, applying shortcuts and formulas, and sorting and filtering information.

Customer Orientation:

Serve as a liaison between professors, internal stakeholders, and occasionally external parties, addressing questions and comments related to program academics, logistics, and administrative tasks.

Communication Skills:

Demonstrate excellent verbal and written communication skills. Proficiency in English and Spanish is required.

Team Collaboration:

Work effectively in a collaborative environment, showing a proactive and positive attitude. Display strong organizational skills and a commitment to a multicultural work environment.

Qualifications:

Proven track record of interpersonal skills and a can-do attitude.

Strong organizational abilities and a meticulous approach to handling administrative tasks.

Experience in a multicultural setting is a plus.

If you are passionate about supporting educational programs and thrive in a dynamic environment, we encourage you to apply.

If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at

IE University.

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